Refund and Cancellation Policy

30-Day Money-Back Guarantee

At Media Mister, we offer a 30-day money-back guarantee for each purchase, ensuring your peace of mind. Our refund policy details the terms under which you can request a refund. If we fail to deliver the requested services within the agreed time, you may qualify for a full or partial refund.

Please review this refund policy thoroughly before making a purchase. By ordering from Media Mister, you agree to these terms. We reserve the right to modify this policy at any time, and refunds are granted at our discretion.

Eligibility for Refunds

You may be eligible for a full or partial refund if the services purchased are not delivered within the specified time due to our actions or inactions. If you believe you qualify for a refund, please contact our team promptly. We aim to resolve issues amicably, which may include issuing a refund for non-delivery. All refund requests must be submitted in writing to our customer support team.

Exemptions and Exclusions

Our refund policy does not cover situations where the customer violates our terms of use. This includes running concurrent promotional campaigns, altering social media accounts during our service delivery, or using our services unethically. In such cases, we may withhold all payments and deny any refunds.

We are not obliged to issue refunds for delays or disruptions beyond our control, such as social media outages or external network issues. Each refund request is considered on a case-by-case basis at our sole discretion.

Order Cancellation

You have the right to cancel your order and request a full refund if we have not yet processed it. Once an order is in progress, it cannot be canceled. If you need to cancel an order due to a mistake or change of mind, contact our team immediately. We review cancellation requests fairly, but we reserve the right to refuse refunds after order processing.

Need Clarification?

If you have questions about our refund policy or your eligibility for a refund, please reach out to our customer support team. We're here to help and provide any information you need.

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