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Refund and Cancellation Policy

At Media Mister, your peace of mind is our priority. We offer a 30-day money-back guarantee and a 60-day retention guarantee on every purchase to ensure your satisfaction. Please read this refund policy thoroughly before making a purchase. By placing an order with Media Mister, you agree to these terms. We reserve the right to modify this policy at any time, and refunds are granted at our sole discretion.

Money Back Guarantee

Eligibility for Refunds:

  • The services purchased are not delivered within the specified time due to our actions or inactions.

  • To request a refund, users must contact our support team within 30 days of the purchase, providing relevant order details and evidence of delay.

Exemptions and Exclusions:

  • This guarantee does not apply to delays caused by factors outside our control, such as platform outages, third-party actions, or force majeure events.
  • Media Mister reserves the right to withdraw this guarantee at our discretion.

Retention Guarantee/Warranty

Our retention guarantee covers replacements for lost followers, likes, views, and other engagements for 60 days post-fulfillment, subject to the terms herein.

  • Users must not breach our Terms of Service. Any breach will void this guarantee.

  • Users must report any issues within the 60 days period by contacting support with relevant order details and evidence of loss.

Order Cancellation

You have the right to cancel your order and request a full refund if we have not yet processed it. Once an order is in progress, it cannot be canceled. If you need to cancel an order due to a mistake or change of mind, contact our team immediately. We review cancellation requests fairly but reserve the right to refuse refunds after order processing has begun.

Need Clarification?

If you have any questions about our refund policy or your eligibility for a refund, please reach out to our customer support team. We're here to help and provide any information you need.

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Email Support
info@mediamister.com
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